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Guidelines for Pre-Scheduling Transportation

     

Visit our fares page for details on fares and routes page service areas.

Reservations:

Our reservation lines are open to take ride requests 7 days a week 365 days a year. Prescheduled requests can be made from 9:00 a.m. through 9:00 p.m. Monday through Sunday.

Call 605-945-2360 or Toll Free at 877-587-5776

Please be sure to have all necessary information ready when you place your call. Remember that you will share rides with others, so we may need to negotiate your pick-up time.

Canceling Rides:

If your plans change or you cannot be ready at your scheduled time, please call us. Your courtesy helps other riders reach their destinations on time. We understand that this is not always possible but we request canceling 1 hour before your scheduled time.

 

River Cities Public Transit Dispatcher


New!
You can now request a ride online.

(must be submitted 48 hours in advance)

Where's My Bus?

Though we do our best to pick up passengers as close to their requested time as possible; there are “peak” hours throughout the day. In order to keep our routes as efficient as possible we allow our drivers a 15 minute window on rides. This means the bus can show up to 15 minutes before or after your requested time. If you are wondering about the status on your bus please call the office at 605-945-2360 and our dispatcher will be glad to give you the status report. Also the drivers are able to use a “call ahead button” in their computer that will send an automated call to your phone informing you of their status. Please keep in mind the Call Ahead feature is not effective if you are at a business and that we do sill ask you to watch for the bus.

No Shows:

River Cities Public Transit drivers will wait up to 5 minutes after arriving at the requested pick-up location before they leave. If no passenger is picked up this is considered a “no show” and the fare for that ride will be collected before the passenger is permitted to ride again. Also if another ride needs to be scheduled the day of the no show it is no longer considered a Pre-Scheduled Ride and will be scheduled at the Same Day or Demand Response fare


Whether it's to work, school, shopping, doctors' appointments, or just to have fun, River Cities Public Transit, can provide you with transportation options to take you there.

River Cities Public Transit’s goal is to enable you to reach your destinations on your terms and schedule. Our reservationists will make every effort to accommodate your needs.