Schedule

• To schedule a ride with River Cities Public Transit call (605) 945-2360 or submit a request online 48 hours in advance.
• Plan ahead – call to schedule your ride before 9 p.m. the day prior to receive your discounted fare. Go to Rates/Fares page.
• For a first time medical trip paid by Medicaid please go to Medicaid Ride Voucher – download and complete the form and send with your first ride request.
• For out-of-town medical trips paid by Medicaid call at least 48 hours in advance of the trip to allow RCPT staff to call Medicaid and get the required preapproval.
• When cancelling any ride, please call at least one hour in advance of the pick-up time to avoid getting charged with a no show.

Rider Registration Form

• Today's Date:*
  MM slash DD slash YYYY
• Date to begin riding:*
  MM slash DD slash YYYY
• Passengers Name:*
  First Middle Last
• Address:*
  Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code
• Email
• Birth Date:*
  MM slash DD slash YYYY
• Age:*
• Male or Female?:*
  • Male
  • Female
• Cell Phone:
• Home Phone:*
• Walk-On or Use of Mobility Device?:*
  • Walk-On
  • Mobility Device
• Ethnicity:*
  • Caucasian
  • Hispanic
  • African American
  • Native American
• Medicaid?*
  • Yes
  • No
• Medicaid #:
• Additional Comments?:

• Legal Guardian (if applicable)

  This will be the person we contact with any issues
• Name:
  First Last
• Address:
  Street Address City AlabamaAlaskaAmerican SamoaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrict of ColumbiaFloridaGeorgiaGuamHawaiiIdahoIllinoisIndianaIowaKansasKentuckyLouisianaMaineMarylandMassachusettsMichiganMinnesotaMississippiMissouriMontanaNebraskaNevadaNew HampshireNew JerseyNew MexicoNew YorkNorth CarolinaNorth DakotaNorthern Mariana IslandsOhioOklahomaOregonPennsylvaniaPuerto RicoRhode IslandSouth CarolinaSouth DakotaTennesseeTexasUtahU.S. Virgin IslandsVermontVirginiaWashingtonWest VirginiaWisconsinWyomingArmed Forces AmericasArmed Forces EuropeArmed Forces Pacific State ZIP Code
• Phone:
• Email Address:

• In Case of Emergency

• Name of Local Friend or Relative:
• Relationship to Passenger:
• Phone:

• Passenger and/or Legal Guardian

• Please read and check each box below:
  • I hereby acknowledge that River Cities Public Transit has a no refund policy on ALL fares. Lost fare cards will cost a extra fee to make another one although the original fare will still be attached to the name of the client.
  • I understand that lack of payment will cause interruption in service.
  • I understand that payment is to be made either in advance or upon boarding the bus.
  • I understand that I need to pre-schedule (by 9pm the night before) to receive discount rates.
  • I understand RCPT's no show policy(I may incur additional fees & 3 no shows in a row will cancel my standing).
  • I understand upon no showing RCPT will remove the no show fee from my fare card or attach it to my next ride.
  • I understand that any cancelations must be made a minimum of 1 hour prior to requested pick up times.
  • I understand that altering a prescheduled ride must be made by 9pm the day before or I risk paying the same day fare.
  • I understand that I am responsible for updating my personal information as needed(i.e. change of address or phone number).
  • I understand that RCPT reserves the right to refuse service.
  • I understand that RCPT is committed to providing NON-discriminatory service & that I may call the office with concerns.
• No Show and Cancellation Agreement*
  • I Agree
  In an effort to provide excellent customer service to all of our clients, and to provide the best possible transportation services, it is our policy to require a fee for a no showed ride. Please keep in mind you can cancel up to 1 hour before the scheduled ride with our office (605) 945-2360 or on the Shah My-Ride App without being assessed a no show fee. It is your responsibility to call us and cancel in advance. The fee to be deducted will be the amount of the no showed ride and will be deducted from your fare card. In the event you do not have a fare card a no show fee will be added to your next ride or be added to your profile. Before riding again the no show fee will need to be paid in full or no transportation will be given.
• The above information is true to the best of my knowledge.:*
  • Yes, I confirm.
• Parent/Guardian Signature:*
• Date:*
  MM slash DD slash YYYY

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How to Schedule a Ride